Read Article as PDF Renewing American Civilization THE AMERICAN ROOTS OF DEMING AND QUALITY By Dr. Barbara B. Lawton, Ph.D. ~ Dr. Lawton is a Senior Fellow at The Progress & Freedom Foundation and a longtime colleague of W. Edwards Deming. Dr. Lawton wishes to acknowledge her debt to a key associate, Dr....
Quality System
System Flow vs. Top Down
Read Article as PDF The traditional/old theory of an organization: TOP-DOWN “Command/Control“ It doesn’t describe or portray the organization as a flow of integrated processes within one overall system It doesn’t portray the interdependence of the various functional/process areas within the overall organization system It over-emphasizes individual accountability rather than...
PASS Cycle (Plan-Act-Study-Select)
Read Article as PDF The PASS Cycle™ for Optimal Learning, Continuous Improvement, Growth and High Achievement Leadership Alliance’s PASS Cycle (Plan, Act, Study, Select): An open-loop cycle for robust continuous learning, improvement, innovation and growth. The PASS cycle was designed by Leadership Alliance founder Matthew Cross, inspired by Dr. W. Edwards...
Leadership Alliance Quality Process
Read Article as PDF Key Operating Principles for Optimal Long-! Term Results include: • Align on and act from your core Values, Vision & Leadership Theory. • Communicate “Above the Line:” No Shaming, Blaming, Justifying or Denial: take Responsibility for your actions & communication. Learn and practice Deming’s System of Profound...
The One Hundred Best Deming Quotations
Read Article as PDF Everyone is a customer for somebody, or a supplier to somebody. 1 Deming’s First Theorem: “Nobody gives a hoot about profit.” 2 Deming’s Second Theorem: “We are being ruined by best efforts.” 3 Information is not knowledge. Knowledge comes from theory. 4 There is an excuse...