ORDER can emerge out of Chaos INFORMATION informs us and forms us RELATIONSHIPS are all there is VISION is an invisible, organizing field VALUES support and guide our journey In order to thrive in a world of change and chaos we will need to: Accept CHAOS as an essential process...

Read Article as PDF An organization, no matter how well designed, is only as good as the people who live and work in it. Ultimately what determines the organization’s performance is the approach to management its leaders take. Some of Dee Hock’s management principles, in his own words: PhD in...

Read Article as PDF Management’s job is to optimize the entire system over time.  ~ Dr. W. Edwards Deming Leading/Managing by Systems: 1. Leading from values and focusing on aim, vision and mission, both for the entire organization and his/her department. 2. Understanding your systems or process – taking the time...

Read Article as PDF The changes needed now in quality relate to how people are managed and motivated – more people must take pride in their work. The possibility to improve the future under the present system of management is slight. The present system runs by the economics of win-lose: I...

Read Article as PDF A model for leadership and teamwork As each goose flaps its wings in a flock, it creates uplift for the bird following. By flying in a “V” formation, the whole flock adds 70% greater flying range than if the bird flew alone. Lesson 1        People who share...

Read Article as PDF Excerpts from A Higher Standard of Leadership: Lessons from the Life of Gandhi PREFACE 1. “I began to understand the heroic nature of the man (Gandhi) in his willingness to address fundamental questions and then to try with all his being to live by the answer he...

Read Article as PDF Selected excerpts from a special 60-page booklet from the 1997 UN Leadership Academy talks given by Professor Harlan Cleveland, President, World Academy of Art & Science. Mr. Cleveland is the noted futurist and author of The Knowledge Executive: Leadership in an Information Society (1985, republished in...

Read Article as PDF • Set the stage by agreeing to engage the issue in the context of Dialogue: —Treat the other person as you would wish to be treated (The Platinum Rule). Always engage from honorable ground. —Suspend your agenda and “position” as much as possible. —If the issue/person is...

Read Article as PDF Transforming organizations requires developing leadership within individuals FIRST Leadership is now a state of mind, not a position. In our rapidly changing interactive age, we will increasingly find ourselves in situations that demand that we exercise our innate capability to lead. It is imperative that each...