Read Article as PDF There is no substitute for knowledge. – Dr. W. Edwards Deming Mirror, mirror, on the wall; give us the theory before the ball… -An employee in a company using the Deming Method of True Quality Management When Galileo studied a common house fly under a magnifying glass, he...
Business Succes
Dr. Deming’s Gifts
Read Article as PDF Dr. Deming’s original, breakthrough leadership and quality innovations that transformed Japan starting in 1950 and that continue to transform the world By Clare Crawford-Mason QUALITY COSTS LESS THAN QUANTITY AND DELIVERS GREATER QUANTITY $$$/RETURN ON INVESTMENT (ROI) Quality costs less than Quantity and actually delivers more $$$, loyalty, customers,...
The Loyalty Effect Summary
Read Article as PDF The Loyalty Effect: The Hidden Force Behind Growth, Profits & Lasting Value A Leadership Alliance summary of Frederick Reichheld’s book,published by Harvard Business School Press According to Dr. W. Edwards Deming, the Einstein of quality and business success, the true role of enlightened management is Prediction....
Discipline of Market Leaders
Read Article as PDF A summary of the highly insightful book by Treacy & Wierseman This book is the result of a three-year study of eighty corporations in thirty-six markets. Key marketing point: You can’t succeed by being all things to all people. You must focus on the unique value...
Reduce Waste and Maximize Profits
Read Article as PDF What if an additional 20% or more of your current gross revenues dropped to your bottom line? Studies show that waste in most American companies totals 20%+ of gross revenues, yet waste in companies using the Deming quality management method average 3%—or less. How? Answer: There is a better,...
History’s Hidden Turning Points
Read Article as PDF A US News & World Report cover story reported that Dr. W. Edwards Deming’s leading role in the Japanese quality and business miracle ranks as one of only nine “Hidden Turning Points in World History”… 9. Dr. W. Edwards Deming (1900-1993), the American “Einstein of Business...
9 Skills for the New Economy
Read Article as PDF By Harry S. Dent, author of the national bestseller The Roaring 2000’s In my experience, people skills and problem-solving skills can be divided into nine more specific behavioral skills for succeeding in the workplace. Because these skills originate in the right side of the brain, they...